Cognitive Agents and Reinforcement of User Experience
Aug 3, 2022
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Cognitive Agents and Reinforcement of User Experience
In a world where more than 2.5 billion bytes of data are created every day, it is essential to deliver information to users effectively. Cognitive agents’ technology can understand human language to provide accurate information and quickly direct users to the optimal next step. Allowing cognitive agents to do the heavy lifting frees up human resources to tackle more extensive and more complex problems. This combination of technology helps humans produce a better user experience for everyone. As a result, advisors get the information they need to help clients resolve their inquiries faster.