Customer Experience
Customer Experience
7 Ways To Improve Customer Experience Using IoT
This article provides insight into why and how can businesses and individuals improve their customer experience (CX) using the Internet of Things (IoT).
Jul 25, 2022
Customer service in the digital age. Do we still need human interaction?
Conventional strategies are no longer sufficient to address the changing needs of today's market. With changing customer behaviour, the stakes are significantly higher, and businesses need to work harder to provide increasingly beneficial yet cost-effective and, to a considerable extent, personalized services to customers.
Jul 4, 2022
Are You Using the Correct Data to Power Your Digital Transformation?
Every department uses sensitive data, from sales and marketing to finance. So it's critical to optimize and safeguard data everywhere it travels and provides teams with simple tools to get the job done.
Dec 27, 2021
Marketing Intelligence in Enhancing Customer Experience
When it comes to online experiences, customers have significantly raised their expectations. They anticipate a degree of personalization to break through the clutter of firms vying for their time, attention, and money.
Oct 5, 2021

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